Confirmed Service Customer
One of the worst experiences I���ve ever had with a dealership I will not recommend this dealership to anyone nor do I want to come back I had a diagnostic done to my car I do not feel a proper diagnostic was done in the first place I did the oil change that was recommended as well I was told my car was working /running and was recommended two things to change on the car upon arrival the advisor brought back the car and it literally wouldn���t even turn back on but yet I was told the car was tested and running before I came to pick up the car which was a complete waste of time the next day I was told a technician was going to do a diagnostic they didn���t do anything all they did was tell me once again a list of recommendations which is not telling me what is actually wrong with the car so now I have to bring it somewhere else for a second opinion I feel as if I wasted time and money for a so called diagnostic
Joshua H.
orlando,
fl
Business Response
Joshua, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 218-8216 to discuss what we can do to help.
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