Confirmed Service Customer
I recently had the pleasure of visiting Autonation for an oil change and maintenance service, and despite a longer-than-expected wait, I was thoroughly impressed with the level of service I received. From the moment I arrived at Autonation, I was greeted by their friendly and professional staff. They made me feel welcomed and assured me that my car was in good hands. Their excellent customer service skills immediately put me at ease. The reason for my visit was a routine oil change and some basic maintenance. Although I anticipated a relatively quick service, the oil change took longer than expected. However, this slight inconvenience was overshadowed by the exceptional service I received throughout the entire process. The staff at Autonation kept me informed about the progress of my vehicle and explained the reasons for the delay. They were honest and transparent about the situation, which I truly appreciated. Their commitment to providing high-quality service was evident as they worked diligently to ensure my car received the care it needed. Once the service was complete, I was thoroughly impressed with the work done. My car ran smoothly, and I could tell that the maintenance was performed with great attention to detail. Autonation's technicians are clearly experienced and knowledgeable, and they took the time to address any concerns I had. In conclusion, despite the longer-than-expected wait for my oil change and maintenance service at Autonation, I left the dealership highly satisfied. The friendly and professional staff, along with their commitment to quality service, truly set Autonation apart. I would not hesitate to recommend Autonation to others for their car maintenance needs. Their dedication to customer satisfaction and the quality of their work make them a dealership worth returning to.
Nelson M.
WINTER SPGS.,
FL
![2022 Chevrolet Camaro 1G1FB1RX0N0110699](https://api.sincrod.com/social/1.0/image/caravatar.png)
Business Response
Nelson, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (407) 218-8216 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
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Front desk manager is rude and unhelpful!!!!! He talk to his employees any kind of way !!! He gave no patience for management!!
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